The employees at Starbucks dawn their best game faces;
As a former service industry professional myself, I see past there plastered smile and pleasant facade.
My expertise in dealing with customers at 6 a.m. detects a hint of snark in their tone as they welcome crabby customers.
I smile inside and count my blessings; I get spend my day in a theater—I might not be performing—but I'm not appeasing un-caffeinated assholes.
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