I really miss quality customer service.
I know I sound like an old man-
But I actually remember a time when it was a pleasure doing business with people.
Now, it's a pain in the ass!!!
I spent exactly 53 minutes on hold with United Airlines;
I had to listen to their recorded message remind me that, "The estimated wait time is approximately 3 minutes."
Ninety percent of why I stayed on the line so long was to tell them how annoying their false sense of hope is.
The rage built up so bad that not even telling off a low level customer support rep at United could keep me on hold...
The worst part is I still haven't been able to redeem my airline miles toward that ticket to Hawaii~
(That I CLEARLY NEED!)
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